What is TeleTherapy?

At the San Antonio Counseling and Behavioral Center we offer online counseling for children, teens and adults. Most insurances cover these sessions to ensure that you receive the help that you need.

Just call: (210) 614-4990 to schedule your appointment.

Or click here to request an appointment and one of our representatives will contact you.

Be sure to check your junk / spam folder as sometimes emails can go there.

It’s best to be in a quiet room and check your camera and mic before the session begins.

Call or email us today to find out if TeleTherapy is the right option for you:

(210) 614-4990  | [email protected]


Teletherapy Frequently Asked Questions:

Tele-therapy may be right for you if you are looking to improve the quality of your life. Whenever there is anything that interferes with your happiness or prevents you from achieving your goals, we may be able to help you virtually. We have counselors who are licensed and specialize in treating various issues such as stress, anxiety, relationship problems, parenting, depression, addictions, eating disorders, insomnia, pain-management, trauma, anger, family conflicts, LGBT matters, grief, behavioral problems, self-esteem and much more.

Tele-therapy is not the right solution for you if any of the following is true:

  • You have thoughts of hurting yourself or others
  • You are a minor or you are under the care of a legal guardian
  • You are in an urgent crisis or an emergency situation
  • You have been diagnosed with a severe mental illness, or if you have been advised to be in psychological supervision or psychiatric care
  • You do not have a device that can connect to the Internet or you do not have a reliable Internet connection.

Many insurance carriers do reimburse for tele-therapy sessions including psychological assessments. Check with your insurance company to see if reimbursement is an option. Keep in mind that your medical insurance represents a contract between you and the carrier, not between the carrier and us. If your insurance fails to pay, then you remain responsible for all fees. We will bill the insurance company directly for you. Please remember that this, in no way, removes your obligation to pay any fees, or portion of fees not paid by your insurance carrier. All co-payments and deductibles must be paid prior to the service and will be determined based on your individual insurance policy.

Medicaid and most health insurance plans cover the cost of these services; however, coverage and limits vary by individual policy.

In most cases you will be able to see a counselor within 48 hours.

The professional counselors who work through SACBC/VCounselors are licensed and credentialed therapists who were certified by the Texas state licensing board to provide counseling.

There are many studies that confirm the effectiveness of the online medium for making life changes.

Our confidence in the platform comes primarily from feedback and testimonials we receive from users. Every day we are excited to hear from more people about the way this service helped them make a tremendous change in their lives.

You will need access to internet, a smart phone, tablet or laptop.

A private area where you can speak freely to your therapist to maintain confidentiality.